Delete a reseller or customer organization

Domain administrators
Service provider administrators
Service provider CSRs
Reseller administrators
Reseller CSRs
Organization administrators
Organization CSRs
End users

To delete a reseller or customer organization

Step 1. Remove all user mailboxes in this organization

On the Delegated Administration Console menu bar, click Manage Organization.
On the Delegated Administration Console menu bar, click .
In the Organization Name list, click the organization in which you want to remove Exchange mailboxes.
To see the list of user accounts for this organization, click Users.
In the User Name list, click the user account for which you want to delete a mailbox.
In the left navigation pane, click Exchange Services.
On the Exchange Services page, click Delete.
Caution
- When you delete a mailbox, the e-mail messages stored in it are not deleted until you purge them using Exchange System Manager or a mailbox clean-up utility.
Repeat these steps to delete all of the mailboxes in this organization.

Step 2. Remove all Web sites and FTP sites in this organization

In the left navigation pane, click Manage Services.
Click IIS services.
In the left navigation pane, click Delete Site.
In the Site Name list on the Delete Site page, click the Web site or File Transfer Protocol (FTP) site to delete.
When prompted to confirm the deletion, click OK.
Repeat these steps until all of the Web and FTP sites in this organization have been deleted.

Step 3. In Active Directory Users and Computers, delete the organization's organizational unit

For instructions on removing an organizational unit in Active Directory Users and Computers, see the Windows 2000 Server online product documentation.

Notes

To perform the task described in the preceding steps, you must have one of the roles displayed when you click Who can perform this task at the top of this page.
For more information about roles, see "Understanding roles and privileges" in Related Topics. If you are not sure what your role is, ask your Delegated Administration Console administrator.
You cannot delete an organization directly in Delegated Administration Console. You can only delete a generic organizational unit in Delegated Administration Console. You must delete an organization by deleting its organizational unit in Active Directory Users and Computers.
It is important to remove an organization's Exchange mailboxes, Web sites, and FTP sites from within Delegated Administration Console before deleting the organization's organizational unit. This allows Resource Manager to allocate their resources to another organization.
If an organization contains another organization, you must first delete the child organization before you can delete the parent organization.