Who can perform this task?
  • Service provider administrators
  • Service provider CSRs
  • Reseller administrators
  • Reseller CSRs
  • Organization administrators
  • Organization CSRs
  • End users

To set up Exchange for an organization

Step 1. Enable Exchange services for the organization

  1. If you did not select a service plan that includes Exchange when you created the organization, follow this procedure. Otherwise, skip to "Step 2. Set up mailboxes for user accounts."
  2. On the Delegated Administration Console menu bar, click Manage Organization.
  3. If you are already in the organization for which you want to enable Exchange services, skip this step. If the organization for which you want to enable Exchange services appears in the Organization Name list, click its name. Otherwise, on the navigation bar, click the navigation button Click to navigate quickly in this organization, and then in the list, click the organization you want.
  4. In the left navigation pane, click Manage Services, and then in the Service Category list, click Exchange Services.
  5. In Mailstore allocation (MB), specify the disk space to allocate for the organization's mailbox store.
  6. Select the Shared option if the organization's mailboxes will be stored on a shared mailbox store or select Dedicated if they will be stored on a dedicated mailbox store, and then click Enable.

Step 2. Set up mailboxes for user accounts

  1. On the Delegated Administration Console menu bar, click Manage Organization.
  2. If you are already in the organization for which you want to enable Exchange services, skip this step. If the organization for which you want to configure mailboxes appears in the Organization Name list, click its name. Otherwise, on the navigation bar, click the navigation button Click to navigate quickly in this organization, and then in the list, click the organization you want.
  3. In the left navigation pane, click Users.
  4. In the User Name list, click the user account for which you want to configure a mailbox.
  5. In the left navigation pane, click Exchange Services.
  6. Email Address displays the e-mail address for the user account. You cannot edit the e-mail address.

  7. In Mailbox size, type the maximum size allowed for the mailbox in kilobytes, and then click Create.
  8. Repeat this procedure for each mailbox you want to create.

Step 3. Create e-mail distribution lists

You create e-mail distribution lists by enabling mail for a group. You can either create a group and then add user accounts to create a list, or you can enable mail for an existing group. When you enable mail for a group, messages sent to the group's e-mail address are delivered to all of the group's members.

  1. On the Delegated Administration Console menu bar, click Manage Organization.
  2. If you are already in the organization for which you want to create an e-mail distribution list, skip this step. If the organization for which you want to create an e-mail distribution list appears in the Organization Name list, click its name. Otherwise, on the navigation bar, click the navigation button Click to navigate quickly in this organization, and then in the list, click the organization in which you want to set up a distribution list.
  3. In the left navigation pane, click Groups.
  4. Do one of the following:
    • In the Group Name list, click the group for which you want to enable e-mail.
    • If necessary, create the group for which you want to enable e-mail.
    • How?

      1. In the Tasks pane, click New Group.
      2. In Name, type a name for the group.
      3. In Description, type a description for the group.
      4. If you want to override the default domain, select the Override default '@domainname' check box. This setting is available only to service provider administrators.
      5. When finished, click Save.
      6. In the left navigation pane, click Add a Member.
      7. Type information about a user account you want to add to the group, as described in the following table, and then click Next.
      8. Item Description
        First name Enter the first (given) name configured for the user account. If you do not know the name, enter an asterisk (*). If you know part of the name, enter the part you know and use an asterisk to represent the letters you do not know. To add two or more user accounts to a group, type an asterisk (*) in this box to display a list of user accounts in this organization, and leave the remaining boxes blank.
        Last name (Optional) To find a user account, type the last (family) name configured for the user account. If you do not know this information, leave the box blank.
        User name (Optional) To find a user account, enter its logon name. Otherwise, leave the box blank.
        E-mail address (Optional) To find a user account or group, enter the user account or group e-mail address. Otherwise, leave the box blank.
      9. To search for user accounts in the current organizational unit only, select the Restrict this search to objects in the current container check box.
      10. In the Search Results list, click the user account you want to add to the group.
      11. The user account is added to the group, and Update Complete appears in the upper left section of the Properties page.

      12. To add another user account from the Search Results list, click the browser Back button, and click the user account to add. Repeat as necessary to add additional user accounts to the group.
  5. In the left navigation pane, click Exchange Services.
  6. The Email Address displays the group's e-mail address. You cannot edit the e-mail address.

  7. Click Create.

Notes

Related Topics