Microsoft Diagnostics and Recovery Toolset (DaRT) 7 includes the DaRT Recovery Image Wizard that is used in Windows to create a bootable International Organization for Standardization (ISO) image. An ISO image is a file that represents the raw contents of a CD. The ISO you create contains the DaRT recovery image that lets you boot into a problem computer, even if it might otherwise not start. After you boot the computer into DaRT, you can run the different DaRT tools to try to diagnose and repair the computer.

You can write the ISO to a recordable CD or DVD, save it to a USB flash drive, or save it in a format that you can use to boot into DaRT from a remote partition or from a recovery partition. For more information, see Deploy the DaRT 7 Recovery Image.

Note
If your computer includes a CD-RW drive, the wizard offers to burn the ISO image to a blank CD or DVD. If your computer does not include a drive that is supported by the wizard, you can burn the ISO image onto a CD or DVD by using most programs that can burn a CD or DVD.

To create a bootable CD or DVD from the ISO image, you must have:

To save the ISO image to a USB flash drive (UFD), you must have:

The DaRT Recovery Image Wizard requires the following information:

Note
The ISO image size can vary, depending on the tools that were selected in the DaRT Recovery Image Wizard.

To start the DaRT Recovery Image Wizard in Windows

  • Click Start, click All Programs, and then click Microsoft DaRT 7.

  • Right-click DaRT Recovery Image and then select Run as administrator.

You can create a DaRT recovery image that can only be used for a certain number of days after it is generated. To do this, you must run the DaRT Recovery Image Wizard at a command prompt and specify the number of days.

To create a recovery image that has a time limit

  1. Open a Command Prompt with administrator credentials.

  2. Change the directory to the location of the ERDC.exe program.

  3. Using the following syntax, run the DaRT Recovery Image Wizard. NumberOfDays is a positive integer that represents the number of days that the DaRT recovery image will be usable.

      Copy Code
    ERDC /e NumberOfDays
    

To create the DaRT recovery image by using the wizard

Follow these instructions to use the DaRT Recovery Image Wizard to create the DaRT recovery image.

To select the tools to include on the DaRT recovery image

The DaRT Recovery Image Wizard presents a Tool Selection dialog box. You can select or remove tools from the list of tools to be included on the DaRT recovery image by highlighting a tool and then clicking the Enable or Disable buttons.

After you have selected all the tools that you want to include on the recovery image, click Next.

To add the option to allow remote connectivity

You can select the Allow remote connections check box to provide the option in the Diagnostics and Recovery Toolset window to establish a remote connection between the helpdesk agent and an end-user computer. After a helpdesk agent establishes a remote connection, they can run the DaRT tools on the end-user computer from a remote location.

You can select the Specify the port number check box to enter a specific port number that will be used when establishing a remote connection. You can specify a port number between 1 and 65535. We recommend that the port number be 1024 or higher to minimize the possibility of a conflict.

You can also create a customized message that an end user will receive when they establish a remote connection. The message can be a maximum of 2048 characters.

For more information about remotely running the DaRT tools, see Run DaRT 7 by Using Remote Connection.

To add the Debugging Tools for Windows to the DaRT recovery image

In the Crash Analyzer dialog box of the DaRT Recovery Image Wizard, you are asked to specify the location of the Debugging Tools for Windows. If you do not have a copy of the tools, you can download them from Microsoft. The following link to the download page is provided in the wizard: Download and Install Debugging Tools for Windows.

You can either specify the location of the debugging tools on the computer where you are running the DaRT Recovery Image Wizard, or you can decide to use the tools that are located on the destination computer. If you decide to use a copy on another computer, you must make sure that the tools are installed on each computer on which you are diagnosing a crash.

Note
If you include the Crash Analyzer in the ISO image, we recommend that you also include the Debugging Tools for Windows.

Follow these steps to add the Debugging Tools for Windows:

  1. (Optional) Click the hyperlink to download the Debugging Tools for Windows.

  2. Select one of the following options:

    • Use the Debugging Tools for Windows in the following location. If you select this option, you can browse to the location of the tools.

    • Locate the Debugging Tools for Windows on the system that you are repairing. If you select this option, the Crash Analyzer will not work if the Debugging Tools for Windows are not found on the problem computer.

  3. After you have finished, click Next.

To add definitions for Standalone System Sweeper to the DaRT recovery image

Definitions are a repository of known malware and other potentially unwanted software. Because malware is being continually developed, Standalone System Sweeper relies on current definitions to determine whether software that is trying to install, run, or change settings on a computer is potentially unwanted or malicious software.

To include the latest definitions in the DaRT recovery image (recommended), click Yes, download the latest definitions. The definition update starts automatically. You must be connected to the Internet to complete this process.

To skip the definition update, click No, manually download definitions later. Definitions will not be included in the DaRT recovery image.

If you decide not to include the latest definitions on the recovery image, or if the definitions included on the recovery image are no longer current by the time that you are ready to use Standalone System Sweeper, obtain the latest definitions before you begin a scan by following the instructions that are provided in the Standalone System Sweeper.

Important
You cannot scan if there are no definitions.

After you have finished, click Next.

To add drivers to the DaRT recovery image

Caution
By default, when you add a driver to the DaRT recovery image, all additional files and subfolders that are located in that folder are added into the recovery image. For more information, see Troubleshooting DaRT 7.

You should include additional drivers on the recovery image for DaRT 7 that you may need when repairing a computer. These may typically include storage or network controllers that are not included on the Windows DVD.

Important
When you select drivers to include, be aware that wireless connectivity (such as Bluetooth or 802.11a/b/g/n) is not supported in DaRT.

To add a storage or network controller driver to the recovery image

  1. In the Additional Drivers dialog box of the DaRT Recovery Image Wizard, click Add Device.

  2. Browse to the file to be added for the driver, and then click Open.

    Note
    The driver file is provided by the manufacturer of the storage or network controller.
  3. Repeat Steps 1 and 2 for every driver that you want to include.

  4. After you have finished, click Next.

To add files to the DaRT recovery image

Follow these steps to add files to the recovery image so that you can use them to diagnose computer problems.

  1. In the Additional Files dialog box of the DaRT Recovery Image Wizard, click Show Files. This opens an Explorer window that displays the folder that holds the shared files.

  2. Create a subfolder in the folder that is listed in the dialog box.

  3. Copy the files that you want to the new subfolder.

  4. After you have finished, click Next.

To select a location for the ISO that contains the DaRT recovery image

Follow these steps to specify the location where the ISO image is created:

  1. In the Create Startup Image dialog box of the DaRT Recovery Image Wizard, click Browse.

  2. Browse to the preferred location in the Save As window, and then click Save.

  3. After you have finished, click Next.

The size of the ISO image will vary, depending on the tools that you select and the files that you add in the wizard.

The wizard requires the ISO image to have an .iso file name extension because most programs that burn a CD or DVD require that extension. If you do not specify a different location, the ISO image is created on your desktop with the name DaRT70.ISO.

To burn the recovery image to a CD or DVD

If the DaRT Recovery Image Wizard detects a compatible CD-RW drive on your computer, it offers to burn the ISO image to a disc for you. If you want to burn a CD or DVD and the wizard does not recognize your drive, you must use another program, such as the program that was included with your drive. You can use a duplicator, a duplicating service, or CD or DVD-burning software to make any additional copies.

  1. In the Burn to a recordable CD/DVD dialog box of the DaRT Recovery Image Wizard, select Burn the image to the following recordable CD/DVD drive.

  2. Select the CD or DVD drive.

    Note
    If a drive is not recognized and you install a new drive, you can click Refresh Drive List to force the wizard to update the list of available drives.
  3. Click Next.

See Also