All Service Level Exceptions Window

Allows you to view alerts that have remained in a resolution state longer than the time specified by the Service Level Agreement. This view does not include Information or Success alerts. The fields are defined as follows:

Specifies the severity of the alert, such as Security Breach.
Specifies the date and time that the alert occurred.
Specifies the name of the computer on which the alert occurred.
Resolution State
Specifies the status of the resolution process of the alert, such as New or Resolved. The resolution state indicates whether the resolution process has begun.
Time in State
Specifies the amount of time the alert has been in the current resolution state.
Specifies the person responsible for tracking and resolving the alert.
Specifies the user-defined name identifying the source of the alert. If no name is defined, this field defaults to the event source name.
Specifies the name of the processing rule that generated the alert.
Specifies the description of the alert. This column uses the text that Windows provides in the event description.

To add columns to the right pane, click View on the menu bar, and then click Columns on the View menu. You can add the following columns:

Agent Directory
Specifies the folder where the Microsoft Operations Manager 2000 agent software is installed on the computer on which the alert was generated.
Specifies the values of user-defined alert fields.
Specifies the domain to which the computer belongs.
Specifies the globally unique identifier for the alert.
Repeat Count
Specifies the number of duplicate alerts that this instance represents.