Viewing Service Level Exceptions

Service level exceptions are alerts that have remained in a particular resolution state longer than a specified service level agreement time. These alerts may need attention as soon as possible. For more information about setting the service level agreement time, see Configuring Alert Resolution States.

To view service level exceptions:

  1. Expand Microsoft Operations Manager (default) in the left pane.
  2. Expand Monitor in the left pane.
  3. Click All Service Level Exceptions in the left pane.