Configuring Modem Paging

While Microsoft Operations Manager 2000 (MOM) provides a built-in paging notification option, the ModemPage.vbs script is also provided for sending paging notifications using a modem. The following sections provide the instructions for configuring modem paging:

• Setting up the hardware and MOM for modem paging
• Configuring the modem paging script
• Setting the service provider to be used by the script
• Sending a test page

To set up the hardware and MOM for modem paging, complete the following steps:

1. Ensure that you have valid accounts with a third-party modem paging service provider.
2. Connect the modem to the Consolidator computer and configure it. Ensure that the modem is functioning. You can use Windows 2000 PhoneDialer or HyperTerminal to check modem functionality.
3. Modify the processing rules you want to send a modem paging response. Choose the Send a Notification to a Notification Group response, and type the following example custom command on the Command Format tab:

4.  cscript.exe ModemPage.vbs /SEND $Operator ID$ $SeverityNum$ "OnePoint Alert: $Description$"
   

   Note

   • $SeverityNum$ is available only for alert processing rules. For an event or performance threshold processing rule, you must use a hard-coded priority number or leave the field blank to use the default priority.
   
   
5. Ensure that the necessary operators have an Operator ID from the third-party paging service provider. To receive a modem page, operators within the notification groups associated with the processing rules must have a paging service Operator ID specified in the operator properties.

To configure the modem paging script, complete the following steps on the Consolidator computer:

1. At the command prompt, enter:

2. cd /d "C:\Program Files\Microsoft Operations Manager 2000\OnePoint"
   	
   

3. At the command prompt, enter:

4. cscript ModemPage.vbs /CONFIGURE
   	
   

5. Select the correct modem on the Dial Parameter and Modem Device tab.
6. Select the Defined Services tab.
7. Click From File.
8. Click Services.inf in the C:\Program Files\Microsoft Operations Manager 2000\OnePoint directory.
9. Click Open.
   • If the service provider you want to install is in the list, click the service provider to install, and then click OK.
   • If the service provider you want to install is not in the list, complete the following steps:
     1. Click New.
     2. Enter the service provider details, and then click OK.
10. Select the Send Options tab.
11. Ensure that the options you require are enabled, and then click OK.
12. Set the paging script to use the service provider. Enter the following command at the command prompt. The SETPROVIDER switch is required:

13. cscript ModemPage.vbs /SETPROVIDER "Serviceprovider"
    

To send a test page, at the command prompt, type:

		cscript ModemPage.vbs /SEND OperatorID [Priority] Messagetext
	

Note

• Higher priority-numbered pages are sent before lower priority-numbered pages.