Use the following procedure to verify that there is a template to create application approval requests.

To verify that a template exists

1.     In the Service Manager console, click Library.

2.     In the Library, click Templates.

3.     Search for Application Approval Workflow Template or Management Pack. Microsoft recommends creating a new management pack.

4.     If no template or management pack exists, create a template. For instructions on how to do so, see How to Create an Application Approval Workflow Request Template later in this guide.

Related Topics

Verify Application Synchronization, Templates, and Users