Problem: While deploying the 2007 Office system and including a Windows Installer patch (MSP) file, the installation may fail with error code 30029.

Further investigation in the ZTIApplications.log shows the following messages:

·      About to run command: \\Server\Deployment$\Tools\X86\bddrun.exe \\Server\Share\Microsoft\Office\2007\Professional\setup.exe /adminfile \\Server\Share\Microsoft\Office\2007\Professional\file.msp

·      ZTI Heartbeat: command has been running for 12 minutes (process ID 1600) Return code from command = 30029

·      Application Microsoft Office 2007 Professional returned an unexpected return code: 30029

Possible Solution 1: Relocate the MSP file to the Updates directory, and then run setup.exe without specifying the /adminfile option. For more information about deploying updates during the installation, see Deploying the 2007 Office system.

Possible Solution 2: Verify that the MSP file does not have the Suppress modal check box selected. For more information about configuring this setting, see Overview of 2007 Office System Deployment.

Related Topics

Application Installation