There are a number of actions that you can take to troubleshoot product issues:
- Ensure that Operations Manager 2007 is
- Ensure that Operations Manager 2007
configuration settings are set properly.
- Ensure that all System Center Configuration
Manager 2007 systems have been configured properly with the
Operations Management registry key.
- Ensure that all managed Configuration
Manager 2007 Provider and Configuration Manager 2007 site
server computers have the Operations Manager 2007 agent installed
and are enabled to proxy for other computers.
- Verify that your import of the Management
Pack is complete and successful.
- Ensure that all relevant entities are
enabled, such as rules and monitors.
- Ensure that the computer groups are populated
with the correct computers. You can use the Authoring mode
Groups node in the console to perform this inspection.
- Ensure that all agents are healthy.
- Ensure that the heartbeat interval is set
properly and that the rules are propagated to the Operations
Manager 2007 agent computer.
- Ensure that dependent services, including
Windows Management Instrumentation (WMI), World Wide Web Publishing
Service, Internet Information Services (IIS) Admin Service,
Background Intelligent Transfer Service (BITS), Windows Server
Update Services (WSUS), Windows Deployment Services Server (WDS),
Trivial FTP Daemon (TFTPD), and MSSQLServer, are installed and
running properly on Configuration Manager 2007 site
- Ensure that all performance counters are
- Ensure that scripts have sufficient
permissions to access the resources they require should the Action
Account be something other than Local System.
In This Section
ConceptsManagement Pack Monitoring Scenarios for Configuration Manager 2007
Other ResourcesOverview of Configuration Manager 2007 Management Pack
Deploying the Configuration Manager 2007 Management Pack
Performing Operational Tasks for the Configuration Manager 2007 Management Pack
Reference for the Configuration Manager 2007 Management Pack