For optimal monitoring, the Configuration Manager 2007 Management Pack can be customized based on the business needs of your organization. If the existing rules do not meet the needs of your organization, modify them or create new rules.
|Always back up the Configuration Manager 2007 Management Pack before making changes. The Operations Manager 2007 Management Pack Export Wizard allows you to back up the Default Management Pack or your unsealed custom Management Packs.|
Customizing can include any of the following:
- Enabling and disabling rules using
- Creating new rules and monitors.
- Modifying alert criteria, alert severity, and
- Setting custom thresholds for monitors. All
performance threshold monitors are configurable. If the default
threshold is not optimal, you might receive unnecessary alerts or
you might not be alerted because a threshold is set too high for
- Configuring inbox monitoring threshold and
polling interval using overrides on rules and monitors.
- Adding new inbox custom, script-based,
monitoring event rules. To add a new inbox monitoring rule, create
a new rule in the Default Management Pack or custom Management
Pack, and then create overrides for the script input parameters
InboxDirectoryName) and schedule.
- Setting polling intervals for performance
measuring using overrides.
- Adding content to the company knowledge.
- Customizing responses to alerts by changing
or adding new responses to rules or monitors.
- Enabling performance measuring rules on the
agent generates a large amount of data and might potentially cause
performance issues. Performance measuring rules are disabled by
default to allow you to decide whether a potential performance
impact is acceptable. Review the performance rules and enable these
rules in small batches so you can assess the impact that these
rules have on Operations Manager 2007 performance, including
the size of the database.
- Reviewing rules for applicability to your
environment. By default, some rules related to other Management
Packs are disabled. Depending on what additional Management Packs
you have deployed, you should review the disabled rules to identify
any rules you might want to enable in your environment.
For more information about Management Pack customizations and how to export Management Pack customizations, see the topics "About Management Packs in Operations Manager 2007" and "How to Export Management Pack Customizations" in the Operations Manager 2007 Web page (http://go.microsoft.com/fwlink/?LinkId=100980).
The Operations Manager 2007 Export Wizard allows you to save the changes in your Default Management Pack or any custom Management Pack you created before making additional changes.
Configuring Inbox Monitoring Rules
To deploy these rules to central, primary, and secondary site servers, you must create new rules in the Management Pack based on rules from Microsoft ConfigMgr 2007 Site Servers - Common. These rules can then be targeted to the appropriate site server class, modify the threshold, and enable the rule.
- ConfigMgr Inbox: Monitor inbox
- ConfigMgr Inbox: Monitor inbox script
- ConfigMgr Inbox: Threshold exceeded
The ConfigMgr Inbox: Threshold exceeded event processing rule monitors events from the ConfigMgr: Monitor Inbox script error script. A unique alert is generated for each inbox that is over the specified threshold count.
The default threshold setting for this script is 10,000 files in an inbox. You can create an override for this value in the default or custom Management Pack for this or any script parameters. If exceeded, a “threshold exceeded” event is raised. You can modify the threshold settings by calculating the daily expected load on servers for each correctly functioning process, and then adding an acceptable percentage of buffer. The inbox monitoring rules run once per day by default, in 15-minute increments beginning at 01:00. To minimize performance impact, it is recommended that you maintain this interval or adjust it so as to minimize any running script overlap between the inbox monitoring rules.
The following table lists the inbox monitoring rules, default thresholds, and inboxes that are monitored under the SMS Executive provider.
SMS Executive Inbox Monitoring
Inbox Monitoring Rule Name
ConfigMgr Inbox: Monitor inbox script error
ConfigMgr Inbox: Threshold exceeded
ConfigMgr Inbox: Monitor <inbox directory name>
Procedure to Override the Inbox Monitoring Event Rules
Before you override an inbox monitoring event rule, the Operations Manager 2007 site server must discover Configuration Manager 2007 site server objects of type Microsoft Configuration Manager 2007 Site Servers.To override the inbox monitoring event rules
In the System Center Operations Manager 2007 console, click Authoring.
Navigate to Authoring > Management Pack Objects > Rules.
If the Look for text box is not available, navigate View and then click Find.
Click Change Scope, and then scope for Microsoft ConfigMgr 2007 Site Servers.
Right-click an appropriate ConfigMgr Inbox monitoring event rule to be modified, select Override the Rule, and then click For all objects of type: Microsoft ConfigMgr 2007 Site Servers.
In Override Properties, select the Enabled override check box and set the Override Setting to True to enable the rule or False to disable the rule.
In Override Properties, select the override check box and set the Override Setting to the desired values. Click OK. The modified threshold values are distributed to the servers.
Defining the SMS Admin UI Variable to Support Console Tasks
If Configuration Manager 2007 Site Server or Admin UI is collocated with an installation of Operations Manager 2007 that has imported the Configuration Manager 2007 management, then the Operations Manager console will be able to launch the following Configuration Manager 2007 UI components from the task pane:
- Resource Explorer
- Configuration Manager console
- Service Manager
- Status Message
In order to launch these applications, an SMS_ADMIN_UI_PATH system environment variable is created. This environment variable points to the directory containing the Configuration Manager Console, [ConfigMgrInstallationPath] \ AdminUI \ bin \ i386 by default.
Enabling Configuration Manager 2007 Rules
By default, certain Management Pack rules, including performance measuring counters and rules monitoring the Wake On LAN feature, are disabled. In order to use these rules, they must be enabled.
- Wake On LAN rules disabled by default in the
Configuration Manager 2007 Management Pack include the
- ConfigMgr 2007 Perf Threshold: Site
Server Inbox WOLCMGR.box Backlog > 20 over 1 hour
- ConfigMgr 2007 Perf Threshold: Site
Server Inbox WOLCMGR.box\data Backlog > 100 over 1 hour
- ConfigMgr 2007 Perf Threshold: SMS Wake
On LAN Communication Manager Total Number of Packets Failed >
100 over 15 minutes
- ConfigMgr 2007 Perf Threshold: SMS Wake
On LAN Communication Manager Total Number of Requests Pending >
10,000 over 3 hours
- ConfigMgr 2007 Missing Status: Patch
Management synchronization component successfully downloaded the
catalog and updated Distribution Points with the new catalog
|The "ConfigMgr 2007 Missing Status: Patch Management synchronization component successfully downloaded the catalog and updated Distribution Points with the new catalog version" rule is only supported by Operations Manager 2007 SP1 and later.|
To enable a disabled Management Pack rule, use the following procedure.
In the Operations Console, click Authoring.
In the navigation pane, navigate to Authoring > Management Pack Objects, and then click Rules.
In the rules pane, search for the rule to be enabled. If the Look for bar is not available above the rule list, navigate View and then click Find.
Right-click the rule name for the rule to be enabled, navigate to Overrides > Override the Rule, and click the set of objects to be monitored by the rule.
Set the Enabled property to True, and modify any thresholds as appropriate for your environment. Click OK.
ConceptsGetting Started with the Configuration Manager 2007 Management Pack
Management Pack Monitoring Scenarios for Configuration Manager 2007
Supported Configurations for the Configuration Manager 2007 Management Pack
Testing the Configuration Manager 2007 Management Pack
Other ResourcesReference for the Configuration Manager 2007 Management Pack
Troubleshooting the Configuration Manager 2007 Management Pack