For optimal monitoring, the Configuration Manager 2007 Management Pack can be customized based on the business needs of your organization. If the existing rules do not meet the needs of your organization, modify them or create new rules.

Note
Always back up the Configuration Manager 2007 Management Pack before making changes. The Operations Manager 2007 Management Pack Export Wizard allows you to back up the Default Management Pack or your unsealed custom Management Packs.

Customizing can include any of the following:

For more information about Management Pack customizations and how to export Management Pack customizations, see the topics "About Management Packs in Operations Manager 2007" and "How to Export Management Pack Customizations" in the Operations Manager 2007 Web page (http://go.microsoft.com/fwlink/?LinkId=100980).

Inbox Monitoring

The Operations Manager 2007 Export Wizard allows you to save the changes in your Default Management Pack or any custom Management Pack you created before making additional changes.

Configuring Inbox Monitoring Rules

To deploy these rules to central, primary, and secondary site servers, you must create new rules in the Management Pack based on rules from Microsoft ConfigMgr 2007 Site Servers - Common. These rules can then be targeted to the appropriate site server class, modify the threshold, and enable the rule.

  • ConfigMgr Inbox: Monitor inbox

  • ConfigMgr Inbox: Monitor inbox script error

  • ConfigMgr Inbox: Threshold exceeded

The ConfigMgr Inbox: Threshold exceeded event processing rule monitors events from the ConfigMgr: Monitor Inbox script error script. A unique alert is generated for each inbox that is over the specified threshold count.

The default threshold setting for this script is 10,000 files in an inbox. You can create an override for this value in the default or custom Management Pack for this or any script parameters. If exceeded, a “threshold exceeded” event is raised. You can modify the threshold settings by calculating the daily expected load on servers for each correctly functioning process, and then adding an acceptable percentage of buffer. The inbox monitoring rules run once per day by default, in 15-minute increments beginning at 01:00. To minimize performance impact, it is recommended that you maintain this interval or adjust it so as to minimize any running script overlap between the inbox monitoring rules.

The following table lists the inbox monitoring rules, default thresholds, and inboxes that are monitored under the SMS Executive provider.

SMS Executive Inbox Monitoring

Inbox Monitoring Rule Name

Default Threshold

Inbox Name

ConfigMgr Inbox: Monitor inbox script error

n/a

n/a

ConfigMgr Inbox: Threshold exceeded

n/a

n/a

ConfigMgr Inbox: Monitor <inbox directory name>

10000

Inboxes\auth\dataldr.box

Procedure to Override the Inbox Monitoring Event Rules

Before you override an inbox monitoring event rule, the Operations Manager 2007 site server must discover Configuration Manager 2007 site server objects of type Microsoft Configuration Manager 2007 Site Servers.

To override the inbox monitoring event rules
  1. In the System Center Operations Manager 2007 console, click Authoring.

  2. Navigate to Authoring > Management Pack Objects > Rules.

  3. If the Look for text box is not available, navigate View and then click Find.

  4. Click Change Scope, and then scope for Microsoft ConfigMgr 2007 Site Servers.

  5. Right-click an appropriate ConfigMgr Inbox monitoring event rule to be modified, select Override the Rule, and then click For all objects of type: Microsoft ConfigMgr 2007 Site Servers.

  6. In Override Properties, select the Enabled override check box and set the Override Setting to True to enable the rule or False to disable the rule.

  7. In Override Properties, select the override check box and set the Override Setting to the desired values. Click OK. The modified threshold values are distributed to the servers.

Defining the SMS Admin UI Variable to Support Console Tasks

If Configuration Manager 2007 Site Server or Admin UI is collocated with an installation of Operations Manager 2007 that has imported the Configuration Manager 2007 management, then the Operations Manager console will be able to launch the following Configuration Manager 2007 UI components from the task pane:

  • Resource Explorer

  • Configuration Manager console

  • Service Manager

  • Status Message

In order to launch these applications, an SMS_ADMIN_UI_PATH system environment variable is created. This environment variable points to the directory containing the Configuration Manager Console, [ConfigMgrInstallationPath] \ AdminUI \ bin \ i386 by default.

Enabling Configuration Manager 2007 Rules

By default, certain Management Pack rules, including performance measuring counters and rules monitoring the Wake On LAN feature, are disabled. In order to use these rules, they must be enabled.

  • Wake On LAN rules disabled by default in the Configuration Manager 2007 Management Pack include the following:

  • ConfigMgr 2007 Perf Threshold: Site Server Inbox WOLCMGR.box Backlog > 20 over 1 hour

  • ConfigMgr 2007 Perf Threshold: Site Server Inbox WOLCMGR.box\data Backlog > 100 over 1 hour

  • ConfigMgr 2007 Perf Threshold: SMS Wake On LAN Communication Manager Total Number of Packets Failed > 100 over 15 minutes

  • ConfigMgr 2007 Perf Threshold: SMS Wake On LAN Communication Manager Total Number of Requests Pending > 10,000 over 3 hours

  • ConfigMgr 2007 Missing Status: Patch Management synchronization component successfully downloaded the catalog and updated Distribution Points with the new catalog version.

Note
The "ConfigMgr 2007 Missing Status: Patch Management synchronization component successfully downloaded the catalog and updated Distribution Points with the new catalog version" rule is only supported by Operations Manager 2007 SP1 and later.

To enable a disabled Management Pack rule, use the following procedure.

Procedure

To enable a disabled Management Pack rule
  1. In the Operations Console, click Authoring.

  2. In the navigation pane, navigate to Authoring > Management Pack Objects, and then click Rules.

  3. In the rules pane, search for the rule to be enabled. If the Look for bar is not available above the rule list, navigate View and then click Find.

  4. Right-click the rule name for the rule to be enabled, navigate to Overrides > Override the Rule, and click the set of objects to be monitored by the rule.

  5. Set the Enabled property to True, and modify any thresholds as appropriate for your environment. Click OK.

See Also