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HP ProLiant Server OS Deployment for System Center Configuration Manager 2007 Troubleshooting Assistant

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  HP ProLiant Server OS Deployment for System Center Configuration Manager 2007 Troubleshooting Assistant > Chapter 3 Troubleshooting   

Administrator console issues

The following sections provide information for installation issues with the HP ProLiant Server OS Deployment Toolkit for Microsoft System Center Configuration Manager 2007 kit:

  • Enabling UI debug logging

  • MMC Crash, Exception, or "Property Not Found" errors when loading custom action

Enabling UI debug logging

If you customized the configuration XML and have an incorrect XML, the actions in the UI might not work properly. Turning on debug logging on the Admin UI part of the custom action might resolve this issue. Logging is enabled by setting the Debug Logging key (DWORD value in the base registry key for the OEM) to a value of 1. For example, HKLM\SOFTWARE\Microsoft\SMS\Deployment\HP\ProLiant\Debug Logging to 1. The debug log file is saved within the OEM installation directory within the \AdminUI directory.

MMC Crash, Exception, or "Property Not Found" errors when loading custom action

Configuration Manager uses information stored in WMI to load the custom action assemblies from disk. This WMI information is imported into the site system WMI database during installation through the use of MOF files. If an error occurs during importation or if the WMI information is incorrect, the MMC might encounter an exception when attempting to load the assembly, because the file name or assembly name is not found. Verify that the appropriate WMI class HP_ProLiantDeployment exists under root\SMS_<SiteCode>\SMS_TaskSequenceStep\SMS_TaskSequenceAction.

If the class does not exist, the custom action does not appear in the menu. Re-install the site server files using the installer. WMI CIM Studio, a useful tool for viewing and editing WMI information, is available from the Microsoft website.