An alert might support "Source: HP ProLiant Servers Service Discovery and Name: A management pack script was unable to complete successfully". This error primarily occurs when the system is busy. The script is accessing WMI. WMI uses the COM infrastructure, which is used by other applications. The script times out if it cannot complete the operation, and the script reports this issue. If the MOM server is using agentless monitoring, configure the server to agent-managed mode. If there is a high load program running and the problem frequently occurs, the agent monitoring can change the frequency of service discovery. See the "Adjusting the Service Discovery script interval" section in the HP Management Packs 1.3 for Microsoft® Operations Manager 2005 User Guide for more information.