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About this guide

This guide is intended to help users of the HP Management Packs 1.3 for Microsoft® Operations Manager 2005 troubleshoot issues during installation and initial operation.

You should be familiar with the configuration and operation of Microsoft® Windows®, Microsoft® Operations Manager 2005 SP1, and the Insight Management Agents. Because of the potential risk of data loss, only individuals who are experienced with using this software should implement the procedures described in this guide.

HP assumes that this level of expertise is available to customers using the HP Management Packs 1.3 for Microsoft® Operations Manager 2005 Troubleshooting Assistant. If the information included in this guide seems overly complex, HP recommends further review of the Microsoft® product documentation and the HP Management Packs 1.3 for MOM 2005 product documentation.

IMPORTANT: Before proceeding, access the HP website to verify you are using the current version of the HP Management Packs 1.3 for Microsoft® Operations Manager 2005 Troubleshooting Assistant. Use the part number and the date on the title page to determine which version you are using. The contents of this guide are updated frequently and newer versions are placed on the HP website. Download and open the updated file to use the current HP Management Packs 1.3 for Microsoft® Operations Manager 2005 Troubleshooting Assistant.

In this guide, the HP ProLiant Management Pack 1.3 for MOM 2005 and the HP Integrity Management Pack 1.2 for MOM 2005 are referred to collectively as the "HP Management Packs 1.3 for MOM 2005" where functionality overlaps.

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