To upload log files to the ACT Log Processing Service (LPS) share, certain permissions must be set at the share level and folder level.

Share-Level Permissions

The Everyone group must have Change and Read permissions to the ACT LPS share.

To set the share-level permissions

  1. Browse to the ACT LPS share, right-click the folder, and select Properties.

  2. Click the Sharing tab, share the folder, and then click Permissions.

  3. Add the Everyone group if it is not already listed, and then select the Change and Read check boxes in the Allow column.

Folder-Level Permissions (NTFS Only)

The Everyone group must have Write access to the ACT LPS share.

The ACT Log Processing Service account must have List Folder Contents, Read, and Write permissions.

  • If the ACT Log Processing Service account is Local System Account, apply the permissions to the <domain>\<computer>$ account.

  • If the ACT Log Processing Service is a user account, apply the permissions to the specific user.

To set the folder-level permissions

  1. In Windows Explorer, right-click the folder for the ACT LPS share, and then click Properties.

  2. Click the Security tab, add the account that runs the ACT Log Processing Service, and then select the List Folder Contents, Read, and Write check boxes in the Allow column.

  3. Add the Everyone group if it is not already listed, and then select the Write check box in the Allow column.